.shd-box {
	--shd-primary: #1f6f78;
	--shd-primary-dark: #164e55;
	--shd-border: #e3e6eb;
	--shd-bg: #f6f7f9;
	--shd-text-muted: #667085;
	font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
	max-width: 640px;
	color: #1b2430;
}
.shd-box * { box-sizing: border-box; }
.shd-box .shd-field { margin-bottom: 14px; }
.shd-box label { display: block; font-size: 13px; font-weight: 600; margin-bottom: 5px; }
.shd-box input[type=text], .shd-box input[type=email], .shd-box select, .shd-box textarea {
	width: 100%; padding: 10px 12px; border: 1px solid var(--shd-border); border-radius: 8px; font-size: 14px; font-family: inherit;
}
.shd-box textarea { min-height: 130px; resize: vertical; }
.shd-box .shd-website { position: absolute; left: -9999px; }
.shd-box .shd-consent label { display: flex; align-items: flex-start; gap: 8px; font-weight: 400; }
.shd-box .shd-consent input[type=checkbox] { margin-top: 3px; flex-shrink: 0; }
.shd-box .shd-consent a { color: var(--shd-primary); }
.shd-box button {
	background: var(--shd-primary); color: #fff; border: none; border-radius: 8px;
	padding: 11px 20px; font-size: 14px; font-weight: 600; cursor: pointer;
}
.shd-box button:hover { background: var(--shd-primary-dark); }
.shd-box button:disabled { opacity: .6; cursor: not-allowed; }
.shd-notice { padding: 12px 14px; border-radius: 8px; font-size: 13.5px; margin-bottom: 14px; }
.shd-notice.success { background: #e6f4ec; color: #2f8a5b; }
.shd-notice.error { background: #fbe9e6; color: #d1483a; }

.shd-tv-msg { border: 1px solid var(--shd-border); border-radius: 8px; margin-bottom: 12px; overflow: hidden; }
.shd-tv-msg-head { display: flex; justify-content: space-between; padding: 8px 12px; background: var(--shd-bg); font-size: 12px; color: var(--shd-text-muted); }
.shd-tv-msg-body { padding: 12px; font-size: 14px; line-height: 1.55; }
.shd-tv-msg.is-agent { border-color: var(--shd-primary); }
.shd-tv-msg.is-agent .shd-tv-msg-head { background: #e6f1f1; }

.shd-mytickets-row { display: flex; justify-content: space-between; padding: 12px; border: 1px solid var(--shd-border); border-radius: 8px; margin-bottom: 8px; cursor: pointer; font-size: 13.5px; }
.shd-mytickets-row:hover { background: var(--shd-bg); }

.shd-file-hint { font-size: 11.5px; color: var(--shd-text-muted); margin-top: 4px; }
.shd-char-count { font-size: 11.5px; color: var(--shd-text-muted); margin-top: 4px; text-align: right; }
.shd-file-status { font-size: 12px; margin-top: 4px; }
.shd-file-status.ok { color: #2f8a5b; }
.shd-file-status.error { color: #d1483a; }
.shd-tv-extra { border: 1px solid var(--shd-border); border-radius: 8px; padding: 12px 14px; margin-bottom: 14px; background: var(--shd-bg); }
.shd-tv-extra h4 { margin: 0 0 8px; font-size: 12px; text-transform: uppercase; letter-spacing: .04em; color: var(--shd-text-muted); }
.shd-tv-extra .shd-field { margin-bottom: 8px; }
.shd-tv-extra .shd-field label { font-weight: 600; }